Residential and Commercial Community Management At Your Fingertips!
Communication
In-app messaging, with additional email and SMS options. Targeted communication through multiple database segmentation options. Records of communication sent and received.
Help Desk
Manage requests for help, information and so much more. Tickets are logged to the relevant department, with real-time updates to the user. The chat feed allows the admin to interact with the user and get the ticket resolved sooner
My Properties
A view of all of your properties. Details, documentation and custom fields are visible and can be downloaded. User can also update custom fields. Owners can set GPS co-ordinates of their properties.
Database Management
Centrally hosted, multi-relational database. Property, people, pets, and vehicles are managed with many-to-many, self-definable relations. Specific permission-based access for owner, tenants, administrators, estate agents, and any other relation to the community.
Documents
Community documentation can be viewed and downloaded instantly from the app.
Classifieds
Users can create and manage their own classifieds to sell in the community. With an additional feature is the auto-expiry of classifieds.
Events
Community creates and shares events with their members where they can view and download details of the event and even RSVP.
Gallery
Community uploads albums of community events and the beautiful scenery within the community for the app users to view.
Service Provider
Company listings include logo, availability, contact info, and services offered. App users can easily search for plumbers, electricians, etc. and contact service provider.
Facility Bookings
The latest GLOVent CMS integrated solution features the electronic booking of facilities.
These facilities are available on our Glo Community Member App.
Visitor Management
The administration of visitors to the community is offered directly through the member mobile application, integrated to a scanner application used by the guards at the gate(s) of the community. The system offers pre-clearance as well as unannounced visitor access procedures with full identification through driver's license and car license scanning. Community Management has a complete view of visitor transactions through the admin backend.
Accounting System Integration
The GLOVent CMS CORE can be integrated with most accounting and/or business ERP systems on both a database and transactional level. Database integration ensures the accounting and CMS databases are always synchronised and transactional integration allows members to view their account information in real time on the member mobile application.
Mobile Emergency
Access to a mobile emergency button can be provided to members of the community directly through the member mobile application. Activation of the emergency button will inform selected family members and/or friends as well as the community security management. Information passed include the GPS location of the member at the time of his/her destress. Members also have the option to subscribe to a national armed response base, that if activated, can respond the the member’s emergency through most of South Africa.
Access Control Integration
Access Control is one of the most critical parts when it comes to providing a safe & secure community environment. Our access control solutions have been carefully selected, integrated and learned to meet all your access, crowd and entrance control solutions. We have integrated our offerings to ensure a single portal solution is maintained to enhance your security operations workflow.
Digital Wallet
A mobile wallet is offered to members through the member application. Funds in this wallet can be used to pay levies, fines, utilities, restaurant bills, golf rounds, and more, effectively creating a cash-free community. Various methods exist to easily deposit and withdraw money into and out of the wallet.
Business Process Management
The business process management module digitises process execution in the community.
Pre-defined processes to complete tasks are created, which can then be launched when the task is to be executed. Each step in the process is digitised on a mobile platform, from where the responsible party is notified of the task, guided through the completion, and evidence like GPS coordinates, date and time, photos, signatures, and more are collected.
Utility Management
The GLOVent Utility Management module offers Utility Vending, a Utility Interface and Utility Metering. As part of the Vending module, utilities can be purchased directly from the member application. The utility Interface offers a utility usage information to members (in the app) and administration (in the CMS admin portal), by connecting to any utility reading database. This can be collected from existing or 3rd party meters or through the manual reading of meters. The GLOVent Utility Metering option offers the full turn-key solution, where smart utility meters are supplied and managed with partners, interfacing to the utility interface.
e-Forms & Surveys