Job Requirement Specification:

​

Responsibilities as an Account Manager

 

To maintain and grow the Company’s business in the Target Area by selling the Company’s Products and Services to both new and existing Clients. Client relationship management as well as ensuring clients use the companies product and services optimally will be key to ensure they remain satisfied GLOVent customers.

 

The Company expects the Account Manager to fulfil, amongst others, the following high-level roles:

 

Business Development: New Clients 

• Find / Source Community Leads.

• Offer the Company’s Products and Services to the Communities, based on the GLOVent Solutions pricing and usage terms and conditions.

• Negotiate and Close the deal with Communities (enter into a Service Agreement).

• Oversee the implementation of the solution at the client, ensuring it complies with best practice.

• Provide the necessary training and support to the client to enable them to effectively use the system(s).

• Coordinate client activation activities where applicable.

 

Business Development: Existing Clients

 

• Actively manage the relationship with the existing Clients.

• Provide training and support services to clients on the Company’s products.

• The introduction and potential up sell of new features, modules and/or solutions as and when it becomes available.

• The general promotion of usage of the system(s), which include ensuring best practice system usage is applied as far as possible.

 

Administrative and General Functions

 

• Report back to the Company on a regular basis on sales progress and the status of active Clients. This includes interfacing with the Company client management tools & systems and attending Company meetings and events.

• Coordinate and manage the interaction between the different solutions and system and service providers, ensuring clients gets a coordinated/managed solution.

• Report back to the Company any issues, concerns and/or unhappiness with Clients for it to be addressed timeously, to where possible, avoid cancellations.

• Provide feedback to the Company about product requests from clients, limitations experienced in current systems and competition and changes in their local marketplace.

​

Desired Experience & Qualification

​

Candidate Skills & Ability Requirements:

 

The ideal candidate for the role of Account Manager with GLOVent Solutions should have at least the following skills and abilities:

 

• • Good understanding of IT, Computers, Web Applications and various software systems.

  • Excellent (including professional and friendly) Customer Communication skills through all channels.

  • Excellent Customer Relationship Management skills

  • Extreme focus on excellent service delivery.

  • Ability to negotiate win-win deals with clients.

  • Strong sales skills - ability to source leads and close deals with clients.

  • Ability to prioritise tasks and client requests.

  • Ability to manage and oversee multiple tasks and resources to ensure excellent clients service at all time.

 

Education and other Requirements :

• • Matric with 3-5 years experience in a sales and marketing role.

  • Excellent English and Afrikaans written and verbal communication skills.

  • Ability to travel (locally).

  • Own car and valid driver’s license.

  • Own Laptop and cellphone.

  • Excellent problem-solving skills.

​

Package & Remuneration

Glovent offers a starting basic salary plus a lucrative commission structure. . 

Must have own reliable transport and cell phone. Company provides Fuel and reimbursements and cellphone allowance

​

Please send your full CV to Vacancies@glovent.co.za to apply , with Regional Account Manager (Pretoria) as the Title.

​

Should you not receive a response within 14 days, kindly consider your application unsuccessful.

​